I’ve got my iLiad back! It was at UPS for the last 5 days because support forgot to put the address on the shipping label (it only had my name, city, state, and zip).
It’s charging and updating the software now.
The screen looks better than I remember when I first got it. The whites are very white, and the shades of grey are much more defined. I really couldn’t be happier with it at this point. :)